Shipping costs is FREE on all orders over £130, If order is under £130, a delivery charge of 6.99 £ or 11.00 £ will be applied according to the weight. Delivery time changes between 1-5 working days.
Pay attention: all the orders that contains even one product of the following categories: Chest of Drawers, Wardrobe, Dresser, which need to be sent through a wooden platform, will be shipped through the TNT courier and shipping cost changes according the weight.
Shipping to Italy with Bartolini courier
Delivery time in Italy changes between 1-2 working days. Shipping cost is estimated considering the total amount of the order. Here you find costs:
|Total of the Order
|£ 0-110||£ 5.90|
Shipping to Europe
The shipping to Europe can be done with the following couriers: GLS, UPS and TNT, with different shipping costs the couriers will be put in the basket according to the chosen products.
Delivery Time to Europe is 1-3 working days, for the islands and disadvantaged places it will take 1 or 2 more days.
The courier GLS will be chosen for orders with a maximum weight of 10 Kgs, which are not paid on delivery; for orders with a higher weight or on delivery will be suggested UPS.
Pay attention:orders which contain even one product of the following categories: Chest of Drawers, Dresser, Wardrobe, which need to be sent through a wooden platform, will be shipped through the TNT courier and shipping cost changes according to the weight.
Shipping To Europe with the TNT courier
Orders which contain even one product of the following categories: Chest of Drawers, Dresser, Wardrobe, which need to be sent through a wooden platform, will be shipped through the TNT courier and shipping cost changes according to the weight. To see the shipping cost it is necessary to put the products into the cart and choose the destination.
Infancybaby makes the shipment the same day of the order, but it has to be made by 12.00 o' clock of a working day, all the products must be available, and the payment should be done through credit card or COD. If you find the caption "available in 25 working days", it means that the product is not available at the moment in our warehouse and it has to be ordered to the company which produces it. Delivery Time is only approximate for those products and we are not charged with respecting them.
If you choose available products + products which have to be ordered, you will receive all the products in only one shipment.
Here you find some simple rules to follow at the moment of delivery:
Infancybaby is not responsible for the absence of merchandise received in damaged packaging without having the courier annotate the damages on the delivery documents. Within three days of delivery the buyer must notify us of eventual problems regarding the delivery, such as if the product has any missing parts or details regarding the inherent quality of the products received, the client must notify us of all details by sending an e-mail to customer service at: firstname.lastname@example.org; for damaged merchandise it is necessary to e-mail the details along with digital pictures to evaluate the damage.
1. According to Italian law art. 5 DL 185/1999, if the client is a physical person and not a commercial client and does not indicate a Vat number in the order, the client has the right to recede from the purchase contract for any reason, without giving any explanations and without penalty, except for the what is indicated in the following points 3 and 5.
2. To use the right to recede, the client must send a communication to Infancybaby within ten days of receipt of merchandise. The communication must be sent through registered mail with return receipt and sent to:
Viale Rimembranza 28,
12068 Narzole (CN)
Otherwise by telegram or fax sent within 14 days of receipt of merchandise and followed by confirmation with registered mail with receipt confirmation within the following 48 hours. Once Infancybaby receives the communication of the right to recede, the customer service of Infancybaby will rapidly communicate to the client the instructions on how to return the merchandise that must be returned to Infancybaby within 10 days of authorization.
The merchandise must be returned fully, complete of all its parts and in the original packaging (bags and boxes),and enclosures, free from wear and use, and in good and clean condition and in respect to the following conditions 3 and 5.
3.The right to recede is ruled by the following conditions:
4.With the exception of cost for original condition replacement for damages to the original packaging, Infancybaby will totally refund the fully paid amount within 14 days of receipt of merchandise, with refund on credit card or wired by bank, in this last case the client must furnish immediately the bank coordinates in order to receive a refund such as ABI – CAB – Checking Account Number of the purchaser.
5.The right to recede will be totally nullified if the essential condition of integrity of the returned item such as the box and its contents have been comprimised, in these cases Infancybaby will examine:
In the case of loss of the right to recede, the merchandise will remain at the Infancybaby warehouse for the client to pick up at the clients own expense.